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Retail, Hospitality and Tourism

The retail, hospitality, and tourism industry include shopping, food service, lodging, and event and recreational planning. Retail store, restaurant, or hotel, this industry’s focus is customer service and satisfaction. Careers in this industry often require strong social, communication, and organizational skills.

Top occupations in the NFN region include food service managers, recreation workers, retail supervisors, first-line supervisors, lodging clerks, line cooks, chefs, and head cooks. Top employers include Starbucks, Vail Resorts Management Company, Marriot, Hilton, and Restaurant Depot.

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View data from the:

Region
131,261
2020 Jobs
+8%
2020–2025 Projected Change
19.69/hr.
2020 Avg. Median Wage

Top jobs that Require Community College Credentials

How much will I make per hour?

What can I train for? Job openings per year Entry-level Median Experienced Programs
First-Line Supervisors of Food Preparation and Serving Workers 1365 $17.15 $18.10 $23.67 View programs
First-Line Supervisors of Retail Sales Workers 1086 $16.29 $21.19 $28.51 View programs
Food Service Managers 580 $18.27 $27.36 $31.80 View programs
Chefs and Head Cooks 267 $17.80 $22.13 $30.11 View programs
First-Line Supervisors of Personal Service Workers 89 $18.33 $22.62 $28.66 View programs
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services 76 $18.31 $23.40 $29.50 View programs
Lodging Managers 67 $20.36 $29.90 $37.82
Tour and Travel Guides 42 $14.78 $18.88 $25.49
First-Line Supervisors of Gambling Services Workers 31 $24.31 $29.51 $32.11
Meeting, Convention, and Event Planners 141 $18.01 $24.22 $31.99 View programs
Interior Designers 87 $20.59 $28.01 $40.80 View programs
Entertainment and Recreation Managers, Except Gambling 44 $22.88 $30.40 $38.73 View programs
Fashion Designers 16 $15.74 $29.54 $41.73 View programs

First-Line Supervisors of Food Preparation and Serving Workers

Job openings per year:

1365

How much will I make?

  • Entry-level: $17.15/hr.
  • Median: $18.10/hr.
  • Experienced: $23.67/hr.

View programs

First-Line Supervisors of Retail Sales Workers

Job openings per year:

1086

How much will I make?

  • Entry-level: $16.29/hr.
  • Median: $21.19/hr.
  • Experienced: $28.51/hr.

View programs

Food Service Managers

Job openings per year:

580

How much will I make?

  • Entry-level: $18.27/hr.
  • Median: $27.36/hr.
  • Experienced: $31.80/hr.

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Chefs and Head Cooks

Job openings per year:

267

How much will I make?

  • Entry-level: $17.80/hr.
  • Median: $22.13/hr.
  • Experienced: $30.11/hr.

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First-Line Supervisors of Personal Service Workers

Job openings per year:

89

How much will I make?

  • Entry-level: $18.33/hr.
  • Median: $22.62/hr.
  • Experienced: $28.66/hr.

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First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

Job openings per year:

76

How much will I make?

  • Entry-level: $18.31/hr.
  • Median: $23.40/hr.
  • Experienced: $29.50/hr.

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Lodging Managers

Job openings per year:

67

How much will I make?

  • Entry-level: $20.36/hr.
  • Median: $29.90/hr.
  • Experienced: $37.82/hr.

Tour and Travel Guides

Job openings per year:

42

How much will I make?

  • Entry-level: $14.78/hr.
  • Median: $18.88/hr.
  • Experienced: $25.49/hr.

First-Line Supervisors of Gambling Services Workers

Job openings per year:

31

How much will I make?

  • Entry-level: $24.31/hr.
  • Median: $29.51/hr.
  • Experienced: $32.11/hr.

Meeting, Convention, and Event Planners

Job openings per year:

141

How much will I make?

  • Entry-level: $18.01/hr.
  • Median: $24.22/hr.
  • Experienced: $31.99/hr.

View programs

Interior Designers

Job openings per year:

87

How much will I make?

  • Entry-level: $20.59/hr.
  • Median: $28.01/hr.
  • Experienced: $40.80/hr.

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Entertainment and Recreation Managers, Except Gambling

Job openings per year:

44

How much will I make?

  • Entry-level: $22.88/hr.
  • Median: $30.40/hr.
  • Experienced: $38.73/hr.

View programs

Fashion Designers

Job openings per year:

16

How much will I make?

  • Entry-level: $15.74/hr.
  • Median: $29.54/hr.
  • Experienced: $41.73/hr.

View programs

Top Employers & Skills

Employers

  • Starbucks
  • Taco Bell
  • Hard Rock International
  • West Coast Convenience Llc
  • Restaurant Depot
  • Target
  • Raley's Supermarkets
  • Walmart
  • Goodwill
  • Vail Resorts
  • McDonald's
  • Walgreens Boots Alliance
  • The Home Depot
  • Panera Bread
  • CVS Health
  • Rite Aid
  • Marriott International
  • AutoZone
  • Burger King

Specialized skills

  • Merchandising
  • Restaurant Operation
  • Retail Operations
  • Cash Handling
  • Marketing
  • Inventory Management
  • Food Safety And Sanitation
  • Selling Techniques
  • Cash Register
  • Food Services

Technology & software skills

  • Microsoft Office
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft PowerPoint
  • Inventory Management System
  • Microsoft Software
  • Grills
  • Enterprise Application Software
  • SAP Applications

Employability skills

  • Customer Service
  • Management
  • Communications
  • Sales
  • Leadership
  • Operations
  • Scheduling
  • Cleanliness
  • Planning
  • Lifting Ability

Source: Lightcast 2022.3; QCEW, non-QCEW, Self-Employed. Compiled by the North/Far North Center of Excellence for Labor Market Research.

The North region encompasses seven counties (El Dorado, Nevada, Placer, Sacramento, Sutter, Yolo, Yuba).

The Far North region encompasses 15 counties (Butte, Colusa, Del Norte, Glenn, Humboldt, Lake, Lassen, Mendocino, Modoc, Plumas, Shasta, Sierra, Siskiyou, Tehama, Trinity).

Specialized skills are specific to the occupation, or group of occupations, and represent job-specific competencies.

Technical skills refer to the specific software and technology regularly encountered on the job.

Employability skills (sometimes referred to as “common skills”) are foundational skills that cross occupations and industries. Many common skills, like, communication and team work, are also considered soft skills.

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Industries

  • Advanced Manufacturing
  • Advanced Transportation and Logistics
  • Agriculture, Water and Environmental Technologies
  • Business and Entrepreneurship
  • Education and Human Development
  • Energy, Construction and Utilities
  • Health
  • Information and Communication Technologies – Digital Media
  • Life Sciences – Biotechnology
  • Public Safety
  • Retail, Hospitality and Tourism
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This website is funded fully or in part by a Carl D. Perkins Title I, Part B State Leadership Grant,# 18-150-001, awarded by the California Community Colleges Chancellor's Office.