The North Far North region is home to many large employers and a thriving culture of small businesses. Approximately 11.5% of adults in California are self-employed as their main job, and more than 80% of companies in the region are small businesses (i.e., have 20 or fewer employees). Whether you’re looking to start your own business or work with a team of like-minded professionals at a larger company, you’re in the right place.
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Top jobs that Require Community College Credentials
Priority occupations are in-demand, living-wage careers that can be accessed with community college credentials.
How much will I make per hour?
Administrative Services ManagersPriority occupation
Job openings per year:
628How much will I make?
- Entry-level: $43.44/hr.
- Median: $47.97/hr.
- Experienced: $50.24/hr.
Bookkeeping, Accounting, and Auditing Clerks
Job openings per year:
1279How much will I make?
- Entry-level: $22.91/hr.
- Median: $27.25/hr.
- Experienced: $31.13/hr.
Buyers and Purchasing Agents
Job openings per year:
286How much will I make?
- Entry-level: $29.92/hr.
- Median: $38.02/hr.
- Experienced: $50.47/hr.
Cost Estimators
Job openings per year:
184How much will I make?
- Entry-level: $30.06/hr.
- Median: $39.82/hr.
- Experienced: $58.27/hr.
Customer Service Representatives
Job openings per year:
1791How much will I make?
- Entry-level: $21.16/hr.
- Median: $24.02/hr.
- Experienced: $30.09/hr.
Executive Secretaries and Executive Administrative Assistants
Job openings per year:
444How much will I make?
- Entry-level: $33.61/hr.
- Median: $41.99/hr.
- Experienced: $51.22/hr.
Facilities ManagersPriority occupation
Job openings per year:
114How much will I make?
- Entry-level: $39.49/hr.
- Median: $52.87/hr.
- Experienced: $73.02/hr.
First-Line Supervisors of Office and Administrative Support Workers
Job openings per year:
1073How much will I make?
- Entry-level: $30.29/hr.
- Median: $36.92/hr.
- Experienced: $45.97/hr.
Funeral Home Managers
Job openings per year:
6How much will I make?
- Entry-level: $31.27/hr.
- Median: $37.36/hr.
- Experienced: $47.05/hr.
General and Operations ManagersPriority occupation
Job openings per year:
1917How much will I make?
- Entry-level: $36.85/hr.
- Median: $56.12/hr.
- Experienced: $79.41/hr.
Insurance Sales Agents
Job openings per year:
541How much will I make?
- Entry-level: $25.77/hr.
- Median: $36.86/hr.
- Experienced: $56.93/hr.
Payroll and Timekeeping Clerks
Job openings per year:
218How much will I make?
- Entry-level: $27.01/hr.
- Median: $31.53/hr.
- Experienced: $36.43/hr.
Property, Real Estate, and Community Association Managers
Job openings per year:
321How much will I make?
- Entry-level: $22.99/hr.
- Median: $30.08/hr.
- Experienced: $45.70/hr.
Real Estate Sales Agents
Job openings per year:
308How much will I make?
- Entry-level: $20.91/hr.
- Median: $31.16/hr.
- Experienced: $54.65/hr.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Job openings per year:
1345How much will I make?
- Entry-level: $22.16/hr.
- Median: $26.26/hr.
- Experienced: $30.64/hr.
Top Employers & Skills
Employers
- State of California
- Accenture
- Sedgwick
- Cardinal Health
- Blue Shield of California
- Wells Fargo
- Golden 1 Credit Union
- University of California, Davis
- Intuit
- Sutter Health
- JPMorgan Chase
- UC Davis Health
- Adventist Health
- Walmart
- Asset Living
- Crowe
- California State University, Sacramento
- KPMG
- Culbertson and Gray Group
- Maximus
Specialized skills
- Marketing
- Project Management
- Accounting
- Finance
- Customer Relationship Management
- Auditing
- Sales Prospecting
- Selling Techniques
- Workflow Management
- Business Development
Technology & software skills
- Microsoft Office (Excel, Outlook, PowerPoint, Word, SharePoint)
- Salesforce
- Spreadsheets
- Productivity Software
- QuickBooks (Accounting Software)
- SAP Applications
- Power BI
- Human Resources Information System (HRIS)
- Microsoft Access
- Project Management Software
Employability skills
- Communication
- Customer Service
- Sales
- Management/Leadership
- Operations
- Detail Oriented
- Problem Solving
- Coordinating
- Planning
- Organizational Skills
Lightcast 2026.3; QCEW, non-QCEW, Self-Employed. Compiled by the North/Far North Center of Excellence for Labor Market Research
Administrative Services Managers
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Sample of reported job titles:
- Administrative Coordinator
- Administrative Director
- Administrative Manager
- Administrative Officer
- Administrator
- Business Administrator
- Business Manager
Tasks:
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Acquire, distribute and store supplies.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Conduct classes to teach procedures to staff.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Hire and terminate clerical and administrative personnel.
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit’s business needs are met.
- Develop operational standards and procedures for the work unit or department.
- Establish work procedures or schedules to organize the daily work of administrative staff.
- Learn to operate new office technologies as they are developed and implemented.
- Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.
- Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
- Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.
- Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
- Supervise administrative staff and provide training and orientation to new staff.
Bookkeeping, Accounting, and Auditing Clerks
Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
Sample of reported job titles:
- Account Clerk
- Accounting Assistant
- Accounting Associate
- Accounting Clerk
- Accounting Specialist
- Accounting Technician
- Accounts Payable Clerk
- Accounts Payable Specialist
- Accounts Payables Clerk
- Accounts Receivable Clerk
Tasks:
- Operate computers programmed with accounting software to record, store, and analyze information.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Comply with federal, state, and company policies, procedures, and regulations.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Receive, record, and bank cash, checks, and vouchers.
- Code documents according to company procedures.
- Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
- Reconcile or note and report discrepancies found in records.
- Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Match order forms with invoices, and record the necessary information.
- Prepare and process payroll information.
- Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
- Calculate and prepare checks for utilities, taxes, and other payments.
- Monitor status of loans and accounts to ensure that payments are up to date.
- Reconcile records of bank transactions.
- Compile budget data and documents, based on estimated revenues and expenses and previous budgets.
- Compare computer printouts to manually maintained journals to determine if they match.
- Transfer details from separate journals to general ledgers or data processing sheets.
- Complete and submit tax forms and returns, workers’ compensation forms, pension contribution forms, and other government documents.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
- Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.
- Prepare purchase orders and expense reports.
- Prepare trial balances of books.
- Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
- Maintain inventory records.
Buyers and Purchasing Agents
Purchase machinery, equipment, tools, parts, supplies, or services necessary for the operation of an establishment. Purchase raw or semifinished materials for manufacturing. May negotiate contracts.
Sample of reported job titles:
Buyer, Contract Administrator (Contract Admin), Procurement and Contracting Administrator (Procurement and Contracting Admin), Procurement and Contracting Buyer, Procurement Official, Procurement Specialist, Purchasing Administrator (Purchasing Admin), Purchasing Agent, Purchasing and Contracts Coordinator
Tasks:
- Monitor and follow applicable laws and regulations.
- Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
- Formulate policies and procedures for bid proposals and procurement of goods and services.
- Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
- Write and review product specifications, maintaining a working technical knowledge of the goods or services to be purchased.
- Analyze price proposals, financial reports, and other data and information to determine reasonable prices.
- Hire, train, or supervise purchasing clerks, buyers, and expediters.
- Research and evaluate suppliers, based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier’s reputation and history.
- Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
- Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives.
- Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.
- Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
- Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories.
- Monitor changes affecting supply and demand, tracking market conditions, price trends, or futures markets.
- Monitor shipments to ensure that goods come in on time, and resolve problems related to undelivered goods.
- Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services.
- Attend meetings, trade shows, conferences, conventions, and seminars to network with people in other purchasing departments.
- Arrange the payment of duty and freight charges.
- Interview vendors and visit suppliers’ plants and distribution centers to examine and learn about products, services, and prices.
Cost Estimators
Prepare cost estimates for product manufacturing, construction projects, or services to aid management in bidding on or determining price of product or service. May specialize according to particular service performed or type of product manufactured.
Sample of reported job titles:
- Acquisition Cost Estimator
- Analyst
- Construction Estimator
- Cost Analyst
- Cost Consultant
- Cost Engineer
- Cost Estimating Analyst
- Cost Estimator
- Estimating Specialist
- Estimator
Tasks:
- Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates.
- Confer with engineers, architects, owners, contractors, and subcontractors on changes and adjustments to cost estimates.
- Collect historical cost data to estimate costs for current or future products.
- Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops.
- Consult with clients, vendors, personnel in other departments, or construction foremen to discuss and formulate estimates and resolve issues.
- Establish and maintain tendering process, and conduct negotiations.
- Prepare estimates for use in selecting vendors or subcontractors.
- Prepare estimates used by management for purposes such as planning, organizing, and scheduling work.
- Set up cost monitoring and reporting systems and procedures.
- Review material and labor requirements to decide whether it is more cost-effective to produce or purchase components.
- Prepare cost and expenditure statements and other necessary documentation at regular intervals for the duration of the project.
- Conduct special studies to develop and establish standard hour and related cost data or to reduce cost.
- Visit site and record information about access, drainage and topography, and availability of utility services.
- Prepare and maintain a directory of suppliers, contractors and subcontractors.
Customer Service Representatives
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Sample of reported job titles:
- Account Representative
- Call Center Representative
- Client Services Representative
- Customer Care Representative (CCR)
- Customer Service Agent
- Customer Service Representative (CSR)
- Customer Service Specialist
- Customer Support Representative (Customer Support Rep)
- Guest Service Agent
- Member Services Representative (Member Services Rep)
Tasks:
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Solicit sales of new or additional services or products.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Executive Secretaries and Executive Administrative Assistants
Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Sample of reported job titles:
- Administrative Aide
- Administrative Assistant
- Administrative Associate
- Administrative Coordinator
- Administrative Secretary
- Administrative Specialist
- Executive Administrative Assistant
- Executive Assistant
- Executive Secretary
- Office Assistant
Tasks:
- Manage and maintain executives’ schedules.
- Make travel arrangements for executives.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Greet visitors and determine whether they should be given access to specific individuals.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Provide clerical support to other departments.
- Attend meetings to record minutes.
- Process payroll information.
- Interpret administrative and operating policies and procedures for employees.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Compile, transcribe, and distribute minutes of meetings.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
Facilities Managers
Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization’s campus.
Sample of reported job titles:
- Building Maintenance Superintendent
- Building Services Supervisor
- Facilities Coordinator
- Facilities Director
- Facilities Engineer
- Facilities Maintenance Manager
- Facilities Manager
- Facilities Operations Manager (Facilities Ops Manager)
- Facilities Operations Specialist (Facilities Ops Specialist)
- Maintenance Superintendent
Tasks:
- Monitor the facility to ensure that it remains safe, secure, and well-maintained.
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
- Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
- Plan, administer, and control budgets for contracts, equipment, and supplies.
- Participate in architectural and engineering planning and design, including space and installation management.
- Set goals and deadlines for the department.
- Conduct classes to teach procedures to staff.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Acquire, distribute and store supplies.
- Dispose of, or oversee the disposal of, surplus or unclaimed property.
- Manage leasing of facility space.
First-Line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
Sample of reported job titles:
- Accounting Manager
- Accounts Payable Supervisor
- Accounts Receivable Manager
- Administrative Supervisor
- Customer Service Manager
- Customer Service Supervisor
- Office Coordinator
- Office Manager
- Office Supervisor
- Staff Services Manager
Tasks:
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
- Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Compute figures such as balances, totals, or commissions.
- Coordinate activities with other supervisory personnel or with other work units or departments.
- Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Develop or update procedures, policies, or standards.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Develop work schedules according to budgets and workloads.
- Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
- Keep informed of provisions of labor-management agreements and their effects on departmental operations.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Monitor inventory levels and requisition or purchase supplies as needed.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Arrange for necessary maintenance or repair work.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
Funeral Home Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Sample of reported job titles:
- Arranging Funeral Director
- Funeral Director
- Funeral Home Location Manager
- Funeral Home Manager
- Funeral Home Owner
- Funeral Service Manager
- Licensed Funeral Director
- Location Manager
- Mortuary Operations Manager (Mortuary Ops Manager)
- Prearranged Funeral Sales Manager
Tasks:
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Schedule funerals, burials, or cremations.
- Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
- Offer counsel and comfort to families and friends of the deceased.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
- Sell funeral services, products, or merchandise to clients.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Negotiate contracts for prearranged funeral services.
- Explain goals, policies, or procedures to staff members.
- Schedule work hours for funeral home or contract employees.
- Set prices or credit terms for funeral products or services.
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
- Interview and hire new employees.
- Identify skill development needs for funeral home staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Conduct market research and analyze industry trends.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
General and Operations Managers
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Sample of reported job titles:
- Business Manager
- Center Manager
- Department Manager
- District Manager
- General Manager (GM)
- Operations Director
- Operations General Manager (Operations GM)
- Operations Manager
- Plant Superintendent
- Store Manager
Tasks:
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- Perform personnel functions, such as selection, training, or evaluation.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Plan store layouts or design displays.
- Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
Insurance Sales Agents
Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.
Sample of reported job titles:
- Insurance Agent
- Insurance Broker
- Insurance Sales Agent
- Sales Agent
- Sales Associate
- Sales Representative
- Underwriting Sales Representative
Tasks:
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Confer with clients to obtain and provide information when claims are made on a policy.
- Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
- Contact underwriter and submit forms to obtain binder coverage.
- Select company that offers type of coverage requested by client to underwrite policy.
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Calculate premiums and establish payment method.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Plan and oversee incorporation of insurance program into bookkeeping system of company.
- Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
- Install bookkeeping systems and resolve system problems.
- Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.
Payroll and Timekeeping Clerks
Compile and record employee time and payroll data. May compute employees’ time worked, production, and commission. May compute and post wages and deductions, or prepare paychecks.
Sample of reported job titles:
- Payroll Assistant
- Payroll Clerk
- Payroll Coordinator
- Payroll Representative
- Payroll Specialist
- Payroll Technician
- Personnel Assistant
- Personnel Technician
- Timekeeper
Tasks:
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Process and issue employee paychecks and statements of earnings and deductions.
- Compute wages and deductions, and enter data into computers.
- Process paperwork for new employees and enter employee information into the payroll system.
- Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Distribute and collect timecards each pay period.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Issue and record adjustments to pay related to previous errors or retroactive increases.
- Keep track of leave time, such as vacation, personal, and sick leave, for employees.
- Compile employee time, production, and payroll data from time sheets and other records.
- Keep informed about changes in tax and deduction laws that apply to the payroll process.
- Complete time sheets showing employees’ arrival and departure times.
- Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
- Conduct verifications of employment.
- Prepare and file payroll tax returns.
- Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
- Balance cash and payroll accounts.
- Complete, verify, and process forms and documentation for administration of benefits, such as pension plans, and unemployment and medical insurance.
- Train employees on organizations’ timekeeping systems.
- Coordinate special programs, such as United Way campaigns, that involve payroll deductions.
Property, Real Estate, and Community Association Managers
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
Sample of reported job titles:
- Apartment Manager
- Commercial Property Manager
- Community Association Manager
- Community Manager
- Lease Administration Supervisor
- Leasing Manager
- Onsite Manager
- Property Manager
- Real Estate Manager
- Resident Manager
Tasks:
- Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Prepare detailed budgets and financial reports for properties.
- Act as liaisons between on-site managers or tenants and owners.
- Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
- Clean common areas, change light bulbs, and make minor property repairs.
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.
- Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.
- Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Review rents to ensure that they are in line with rental markets.
- Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
- Confer regularly with community association members to ensure their needs are being met.
- Purchase building and maintenance supplies, equipment, or furniture.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.
- Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
- Contract with architectural firms to draw up detailed plans for new structures.
- Determine and certify the eligibility of prospective tenants, following government regulations.
- Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.
- Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
Real Estate Sales Agents
Rent, buy, or sell property for clients. Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.
Sample of reported job titles:
- Real Estate Agent
- Real Estate Salesperson
- Realtor
- Realtor Associate
Tasks:
- Present purchase offers to sellers for consideration.
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Coordinate appointments to show homes to prospective buyers.
- Generate lists of properties that are compatible with buyers’ needs and financial resources.
- Interview clients to determine what kinds of properties they are seeking.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Advise sellers on how to make homes more appealing to potential buyers.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings, to remain knowledgeable about real estate markets.
- Answer clients’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
- Display commercial, industrial, agricultural, and residential properties to clients and explain their features.
- Contact property owners and advertise services to solicit property sales listings.
- Contact previous clients for prospecting of referral business.
- Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
- Arrange for title searches to determine whether clients have clear property titles.
- Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
- Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
- Review plans for new construction with clients, enumerating and recommending available options and features.
- Appraise properties to determine loan values.
- Investigate clients’ financial and credit status to determine eligibility for financing.
- Secure construction or purchase financing with own firm or mortgage company.
- Locate and appraise undeveloped areas for building sites, based on evaluations of area market conditions.
- Conduct seminars and training sessions for sales agents to improve sales techniques.
- Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
- Rent or lease properties on behalf of clients.
- Visit properties to assess them before showing them to clients.
- Contact utility companies for service hookups to clients’ property.
- Solicit and compile listings of available rental properties.
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Sample of reported job titles:
- Administrative Assistant (Admin Assistant)
- Administrative Clerk
- Administrative Secretary (Admin Secretary)
- Administrative Specialist (Admin Specialist)
- Administrative Support Assistant (ASA)
- Administrative Technician
- Department Secretary
- Office Assistant
- Secretary
- Staff Assistant
Tasks:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Conduct searches to find needed information, using such sources as the Internet.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
- Arrange conference, meeting, or travel reservations for office personnel.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Mail newsletters, promotional material, or other information.
- Develop or maintain internal or external company Web sites.
The North region encompasses seven counties (El Dorado, Nevada, Placer, Sacramento, Sutter, Yolo, Yuba).
The Far North region encompasses 15 counties (Butte, Colusa, Del Norte, Glenn, Humboldt, Lake, Lassen, Mendocino, Modoc, Plumas, Shasta, Sierra, Siskiyou, Tehama, Trinity).
Specialized skills are specific to the occupation, or group of occupations, and represent job-specific competencies.
Technical skills refer to the specific software and technology regularly encountered on the job.
Employability skills (sometimes referred to as “common skills”) are foundational skills that cross occupations and industries. Many common skills, like, communication and team work, are also considered soft skills.